{"id":6215,"date":"2021-03-03T15:06:57","date_gmt":"2021-03-03T15:06:57","guid":{"rendered":"https:\/\/superoptical.com\/?page_id=6215"},"modified":"2021-03-03T15:50:46","modified_gmt":"2021-03-03T15:50:46","slug":"return-policy","status":"publish","type":"page","link":"https:\/\/superoptical.com\/fr\/return-policy\/","title":{"rendered":"Return Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"6215\" class=\"elementor elementor-6215\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-aeeecb1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"aeeecb1\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8933ad1\" data-id=\"8933ad1\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a1fb925 elementor-widget elementor-widget-spacer\" data-id=\"a1fb925\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-26e16f0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"26e16f0\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-59bfb3b\" data-id=\"59bfb3b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d98f21b elementor-widget elementor-widget-text-editor\" data-id=\"d98f21b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h1 dir=\"ltr\" style=\"line-height: 1.38; margin-top: 20pt; margin-bottom: 6pt;\"><span style=\"font-size: 20pt; font-family: Arial; color: #000000; background-color: transparent; font-weight: bold; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Return &amp; Refund Policy<\/span><\/h1><p><b style=\"font-weight: normal;\">\u00a0<\/b><\/p><p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Thanks for shopping at SuperOptical.com<\/span><span style=\"font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">. We handle returns on a case by case basis. <\/span><span style=\"background-color: transparent; color: #000000; font-family: Arial; font-size: 11pt; white-space: pre-wrap;\">If you are not entirely satisfied with your purchase, we&#8217;re here to help.<\/span><\/p><p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"background-color: transparent; color: #000000; font-family: Arial; font-size: 11pt; white-space: pre-wrap;\">Please contact us as soon as possible at Jenny@superoptical.com or (513) 321-2456 with your order number, the item you&#8217;re unsatisfied with, and reason for requesting a return. <\/span><\/p><p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"background-color: transparent; color: #000000; font-family: Arial; font-size: 11pt; white-space: pre-wrap;\">\u00a0<\/span><\/p><p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"background-color: transparent; color: #000000; font-family: Arial; font-size: 11pt; white-space: pre-wrap;\"><b>Defective Lenses<\/b><\/span><\/p><p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"color: #000000; font-family: Arial;\"><span style=\"font-size: 14.6667px; white-space: pre-wrap;\">If you receive a defective lens, contact us and we will issue a replacement or store credit.<\/span><\/span><\/p><p><b style=\"font-weight: normal;\">\u00a0<\/b><\/p><p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; font-weight: bold; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Refunds (if applicable)<\/span><\/p><p><b style=\"font-weight: normal;\">\u00a0<\/b><span style=\"background-color: transparent; font-size: 11pt; font-family: Arial; color: #000000; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">Once we receive your item, we will inspect it and notify you that we have received your returned <\/span><span style=\"background-color: transparent; color: #000000; font-family: Arial; font-size: 11pt; white-space: pre-wrap;\">item. We notify you on the status of your refund after inspecting the item. <\/span><span style=\"background-color: transparent; color: #000000; font-family: Arial; font-size: 11pt; white-space: pre-wrap;\">If your return is approved, we will initiate a refund to your credit card (or original method of payment). <\/span><span style=\"background-color: transparent; color: #000000; font-family: Arial; font-size: 11pt; white-space: pre-wrap;\">You will receive the credit within a certain amount of days, depending on your card issuer&#8217;s policies.<\/span><\/p><p><b style=\"font-weight: normal;\">\u00a0<\/b><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Return &amp; Refund Policy \u00a0 Thanks for shopping at SuperOptical.com. We handle returns on a case by case basis. If you are not entirely satisfied with your purchase, we&#8217;re here to help. Please contact us as soon as possible at Jenny@superoptical.com or (513) 321-2456 with your order number, the item you&#8217;re unsatisfied with, and reason [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v21.5 (Yoast SEO v22.5) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\r\n<title>Return Policy &#187; Super Optical<\/title>\r\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\r\n<link rel=\"canonical\" href=\"https:\/\/superoptical.com\/fr\/return-policy\/\" \/>\r\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\r\n<meta property=\"og:type\" content=\"article\" \/>\r\n<meta property=\"og:title\" content=\"Return Policy\" \/>\r\n<meta property=\"og:description\" content=\"Return &amp; Refund Policy\u00a0Thanks for shopping at SuperOptical.com. 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