{"id":5191,"date":"2020-08-11T19:05:36","date_gmt":"2020-08-11T19:05:36","guid":{"rendered":"https:\/\/superoptical.com\/?page_id=5191"},"modified":"2021-01-25T17:53:58","modified_gmt":"2021-01-25T17:53:58","slug":"dr-michael-mills","status":"publish","type":"page","link":"https:\/\/superoptical.com\/fr\/testimonials\/dr-michael-mills\/","title":{"rendered":"Dr. Michael Mills Testimonial"},"content":{"rendered":"
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Home<\/a><\/span><\/span><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Dr. Michael Mills South Carolina Practice Reflects on a Decade of FastGrind: 10 Year Update<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Optometrist Dr. Michael Mills, OD installed Super Optical International\u2019s FastGrind lens surfacing system 10 years ago and it continues to provide this Loris, SC practice the ability to exceed customer expectations in addition to producing tangible savings versus third party labs.\u00a0<\/p>

Dr. Mills\u2019 longtime Lab Manager Christy Norris noted that, \u201cOver the years our FastGrind lens volume has grown as Super Optical has expanded their lens catalog with new types of lenses, materials and technologies. In fact, our FastGrind lens volume is now more than 50% greater than when we first started.\u201d<\/p>

Ms. Norris continued, \u201cBecause our practice is in such close proximity to the beach we see a real emphasis on photochromics. The photochromic line by Super Optical called Conversion has proven very successful in providing exceptional customer satisfaction along with significant cost-savings versus the expensive name brand Photochromics offered by the local area Labs. And, best of all, if one of our patients is in a real time crunch we can even use our FastGrind to offer same-day or while-you-wait service!\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Just after the original installation Dr. Mills confirmed that, \u201cPatient flow has been one of the most important benefits of the FastGrind. My staff can check a patient in at eight in the morning and at nine she has the finished product and is ready to start her day.\u201d Getting patients in and corrected without having them return for pickups has been a real asset in attracting patients. Some patients come from as far as 30 miles even though\u00a0there are plenty of eyecare offices closer to their homes,\u201d he said. \u201cThey come to my practice because they know they don\u2019t have to take that extra morning off from work just to pick up their glasses.\u201d Lab Manager Christy added, \u201cEven though we don\u2019t typically promote such quick turnaround, but it is really great to see a patient\u2019s face light-up when we are able exceed their expectations in such a powerful way.<\/p>

In addition to the quality of Super Optical\u2019s Conversion Photochromic lenses Christy Norris had very positive reviews for the FastGrind\u2019s Multi-Focal lines including FT28 and ADDvantage HD Progressives. \u201cThe overall quality is as good or better than we were receiving from our local area Labs\u201d she said, \u201cAnd combined with the quicker turnaround
and savings it\u2019s easy to see why we end-up using our FastGrind for about 95% of our multifocal prescriptions. With the high-quality design in Super Optical\u2019s ADDvantage Plus Progressives our rate of non-adapts is a small fraction of what is was through our local Labs. And that\u2019s proven true for first time as well as longtime progressive wearers.\u201d\u00a0<\/p>

In conclusion, when asked to comment on Super Optical International\u2019s Customer Support for the FastGrind System and the \u2018Learning Curve\u2019 for new Operators Christy again had only positive observations, \u201cIn a decade of consistent use our FastGrind has required only minimal maintenance and, although we have only rarely needed it, the free personalized Customer Support stands out in a World were all too often you end-up talking to a recording instead of a human. Over the years we have trained many new Operators with varying degrees of \u2018mechanical aptitude\u2019 and the onscreen step-by-step instructions that the FastGrind System provides has made it a snap to get new Operators up-and-running after just a few practice lenses. It really is true that anybody can learn to use the FastGrind!\u201d<\/p>

\u00a0 \u00a0-Dr. Michael Mills & Christy Norris. Loris, SC<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\u2190 Back to Testimonials<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Dr. Michael Mills South Carolina Practice Reflects on a Decade of FastGrind: 10 Year Update Optometrist Dr. Michael Mills, OD installed Super Optical International\u2019s FastGrind lens surfacing system 10 years ago and it continues to provide this Loris, SC practice the ability to exceed customer expectations in addition to producing tangible savings versus third party […]<\/p>","protected":false},"author":1,"featured_media":0,"parent":4424,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-5191","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\r\nDr. Michael Mills Testimonial » Super Optical<\/title>\r\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\r\n<link rel=\"canonical\" href=\"https:\/\/superoptical.com\/fr\/testimonials\/dr-michael-mills\/\" \/>\r\n<meta property=\"og:locale\" content=\"fr_FR\" 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